Contact Us – Big Mumbai Bingo Support & Feedback
We’re Here to Help
At Big Mumbai, we prioritize player satisfaction and aim to provide the best support experience possible. Whether you’re facing a technical issue, want to give feedback, or have a business inquiry, our support team is ready to assist you.
We encourage all users to reach out with questions or suggestions. Every message helps us improve the Big Mumbai Bingo platform for our community.
Support Categories
To help us respond quickly and accurately, please choose the appropriate category when contacting us:
- Account Support: Login issues, password resets, account deletion requests
- Technical Issues: App crashes, bugs, number display errors, screen freezing
- Payments and Rewards: Coins not credited, withdrawal queries, reward redemption problems
- Game Feedback: Suggestions, improvements, or complaints about bingo experience
- Business/Partnerships: Advertising, collaborations, or promotions with Big Mumbai
- Legal Requests: DMCA, terms violations, or user reporting
How to Contact Us
You can reach us via the following channels:
- Email: support@bigmumbaiindia.net
- In-App Support: Use the “Help” option in the sidebar of the Big Mumbai Bingo app
- Feedback Form: Visit contact-us and fill out the support form with details
Please include your username, email/mobile linked to your account, and a description of the issue so we can assist you faster.
Our Response Time
Our standard response time is 24–48 hours during business days (Monday to Friday). In peak periods such as national holidays or major game events, responses may be slightly delayed, but we’ll do our best to reply quickly.
You will receive a ticket number once your request is submitted, which you can use to track the progress of your issue.
Community Support
You may also find answers from other users on our official Big Mumbai community platform (launching soon). Users can post queries, share experiences, and provide tips related to the app.
Community-based support is not monitored in real-time by staff, but often includes valuable insights and solutions from experienced players.
Business Inquiries
For brand collaborations, advertising partnerships, or event sponsorships, please write to our business development team at:
Email: partners@bigmumbaiindia.net
Please include your company name, proposal type, and contact details. Our partnership team will respond within 3–5 business days.
Help Us Improve
Your feedback is valuable. If you have an idea to improve Big Mumbai Bingo or notice an issue we haven’t addressed, let us know. From UI tweaks to game mechanics to community features, we welcome your voice in shaping the future of India’s favorite bingo platform.
You may also be invited to participate in our feedback surveys or beta testing groups for future releases.