Frequently Asked Questions (FAQ)

Find answers to the most common questions about using Big Mumbai, creating an account, playing games, and more.

1. How do I register on Big Mumbai?

Click the “Register” button, enter your mobile number, and verify it using the OTP (one-time password) sent via SMS.

2. I didn’t receive my OTP. What should I do?

Ensure your number is correct and your phone has network coverage. If the issue persists, contact our support team via the Contact Us page.

3. Do I need to download the app to play?

While many games can be played in-browser, we recommend using the app for better performance and exclusive features.

4. Where can I see my rewards and bonus history?

Log in and navigate to your dashboard or wallet section to view your latest bonuses, game earnings, and referral rewards.

5. Is my personal information safe?

Yes. Big Mumbai uses secure encryption and device verification to protect your login and account data.

6. Can I recover my account if I lose my number?

Yes. Contact our support team with any linked information you remember. We’ll help verify your identity and restore your account.