Privacy Policy – Big Mumbai Bingo
Introduction
At Big Mumbai, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website, mobile application, and all related services (collectively referred to as “the Platform”).
By accessing or using our platform, you agree to the terms and conditions of this policy. If you do not agree, please do not use our services.
Information We Collect
We may collect the following types of information from users:
- Personal Identification Information (name, email address, mobile number)
- Login credentials (hashed passwords)
- Device and usage information (IP address, device ID, browser type)
- Location data (if permission is granted)
- Game preferences and interaction history
Information is collected through direct user input, automated systems, and third-party services such as analytics tools.
How We Use Your Information
We use your data for the following purposes:
- To create and manage your account
- To personalize your gaming experience
- To provide customer support and technical assistance
- To analyze usage patterns and improve the platform
- To send relevant promotional or service messages (only with consent)
- To comply with legal obligations and prevent fraudulent activity
Third-Party Access
We do not sell, rent, or trade your personal information to third parties. However, we may share data with trusted third-party vendors and service providers that help us operate the platform. These include hosting providers, analytics platforms, payment processors, and customer support tools.
All third parties are required to adhere to strict confidentiality and data protection agreements.
Data Storage and Security
Your data is stored on secure servers and protected using industry-standard encryption, firewalls, and multi-layer access controls. We regularly update our security protocols to guard against unauthorized access, disclosure, or misuse of your data.
Passwords are encrypted and never stored in plain text. Sensitive user actions may require additional authentication.
User Rights
You have full rights over your data. These include:
- The right to access your data
- The right to update or correct inaccurate information
- The right to delete your account and associated data
- The right to object to or restrict processing
- The right to request a copy of your stored data
You can exercise any of these rights by contacting us through our Contact Us page.
Cookies and Tracking
Big Mumbai uses cookies and tracking technologies to enhance user experience, measure performance, and deliver personalized content. Cookies may include session cookies, preference cookies, and third-party analytics tools like Google Analytics.
You may disable cookies through your browser settings, although doing so may affect platform performance.
Children’s Privacy
Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from minors. If we discover that a child under 13 has submitted personal information, we will delete it immediately.
Policy Changes and Updates
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. We encourage you to review the policy regularly to stay informed.
Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out through our Contact Us page. We typically respond within 2 business days.